1. Introduction
Welcome to Gulmarg Tours and Travels. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, contact details (phone, email), billing information, and travel preferences.
- Booking Information: Travel itinerary, accommodation details, and activity preferences.
- Payment Information: Credit/debit card details or other payment methods.
- Automatically Collected Information: IP address, browser type, and browsing behavior through cookies and analytics tools.
3. How We Use Your Information
We use your information for the following purposes:
- To process and manage bookings.
- To provide customer support and respond to inquiries.
- To improve our services and personalize user experiences.
- To send promotional offers, newsletters, and updates (only with your consent).
- To comply with legal obligations and prevent fraud.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Hotels, transport providers, and tour guides to fulfill your bookings.
- Payment Processors: For secure transactions.
- Legal Authorities: If required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to use strong passwords and be cautious with your personal information.
6. Cookies and Tracking Technologies
We use cookies and analytics tools to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may affect site functionality.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at gulmargtourtravels@gmail.com
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: gulmargtourtravels@gmail.com
Thank you for trusting Gulmarg Tours and Travels with your journey!